Privacy Policy

Last Updated September 2024

At Redvers Commercial, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, redverscommercial.com, or use our services. Please read this Privacy Policy carefully. If you do not agree with the terms of this policy, please do not access the website.

1. Information We Collect

We may collect personal information when you interact with our website or services, including:

  • Personal Data: Name, email address, phone number, and any other contact information you provide when filling out forms or communicating with us.

  • Business Information: Information about your property or business, such as location, property size, value, or transaction history.

  • Usage Data: IP address, browser type, pages visited, time spent on pages, and other browsing behavior on our website through cookies or analytics tools.

  • Cookies: Small files placed on your device to enhance user experience and collect anonymized data for website performance analysis.

2. How We Use Your Information

We use your personal information to:

  • Provide and manage services, including responding to inquiries and fulfilling requests.

  • Improve our website, services, and customer experience.

  • Communicate with you regarding updates, promotions, and newsletters if you have opted in.

  • Ensure compliance with legal obligations and resolve any disputes.

3. Sharing Your Information

We may share your information with:

  • Service Providers: Trusted third-party vendors who help us operate our business, such as IT support, marketing agencies, or analytics services. These parties are required to keep your information confidential.

  • Legal Requirements: If required by law or to protect the safety of our users, we may disclose personal information in connection with legal proceedings or law enforcement.

  • Business Transfers: In the event of a merger, acquisition, or sale of our assets, your information may be transferred as part of the business transaction.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Once no longer needed, personal data will be securely deleted or anonymized.

5. Security of Your Information

We take the security of your personal data seriously and implement reasonable measures, including encryption, firewalls, and secure servers, to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. We strive to protect your information but cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access and Correction: You can request access to the personal information we hold about you and request corrections to any inaccurate or incomplete data.

  • Deletion: You can request the deletion of your personal information, subject to any legal obligations we may have to retain it.

  • Opt-Out of Marketing Communications: You may opt out of receiving promotional emails by following the unsubscribe instructions in the email or contacting us directly.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to collect usage data and enhance your browsing experience. You may set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of the website may not function properly if you disable cookies.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of other websites. We encourage you to read the privacy policies of those websites before providing any personal information.

9. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we learn that we have collected such information without verified parental consent, we will delete it promptly.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or the services we offer. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly. We encourage you to review this Privacy Policy regularly.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Redvers Commercial
Email: sredvers@royallepage.ca
Phone: 647.669.6730